Refund policy

General Policy

At Flunkt, we follow a no return and no refund policy by default. However, in exceptional cases, a return or refund may be considered subject to review and approval by our team.

To initiate a return or refund request, please contact us at flunkt.kaam@gmail.com
with your order details and reason for the request. Any item sent back without prior approval will not be accepted.

If your return request is approved, we will provide you with a return shipping label along with clear instructions on how and where to send the item.

Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery. If you receive an item that is damaged, defective, or incorrect, contact us at flunkt.kaam@gmail.com
 as soon as possible. This allows us to evaluate the issue promptly and take appropriate action.

Exchanges
If you wish to exchange an item, the fastest and most reliable way is to return the original item (after approval). Once the return is accepted, you may place a fresh order for the desired item separately.

Refunds
Once we receive and inspect the returned item, we will inform you whether your refund has been approved.
If approved, the refund will be processed to your original payment method within 10 business days. Please note that additional time may be required by your bank or payment provider to reflect the refund.

If more than 15 business days have passed since your refund approval, please contact us at flunkt.kaam@gmail.com

Incomplete Orders
If you receive an incomplete order, please notify us immediately. To process such claims, we require clear proof of the unpacking process, such as an unedited unpacking video.
Unfortunately, without this proof, we may not be able to verify the issue or arrange a replacement or refund.